Shop with confidence and pay
when your order arrives.
At North92, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we’re here to help.
You may request a return or exchange within 7 days of receiving your order if:
You received a damaged or defective item
You received the wrong product or size
The item has missing components or manufacturing defects
To qualify for a return, items must be:
Unused, unwashed, and unworn
In original condition with all tags attached
Returned in the original packaging
The following items cannot be returned or exchanged:
Worn, washed, or altered items
Products without original tags or packaging
Sale, discounted, or clearance items
Accessories or innerwear items due to hygiene reasons
Exchanges are available for eligible items, subject to stock availability. If your requested size or product is unavailable, store credit or a refund may be offered.
Once your returned item is received and inspected, your refund will be processed to the original payment method.
Processing time: 5–10 business days
Shipping charges are non-refundable unless the return is due to our error
For any questions regarding returns or exchanges, feel free to contact our support team:
Phone / WhatsApp: +92 3334827055
For further assistance, feel free to contact us at +923334827077 or +923334827077.